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How ibayar88 Handles Your Personal Information

This page tells you exactly what data ibayar88 collects when you open an account, fund it via Touch 'n Go eWallet, Boost or GrabPay, and use our lobby.

Account data only — no unnecessary collectionPayment channel details kept secureYour right to access or remove your dataContact path clearly statedApplies to all Malaysia account holders
ibayar88 How ibayar88 Handles Your Personal Information
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

Knowing your data is handled carefully matters as much as having a smooth deposit path. Here is how we approach the four areas that affect your account most directly — cookies, security, retention and your right to make changes.

Cookies and Session Tracking

We use session cookies to keep you logged in and preference cookies to remember your wallet choice. You can clear these from your browser at any time; clearing session cookies will log you out.

Account Security Measures

Login attempts trigger an OTP sent to your registered mobile. If we detect a login from an unfamiliar device or location, your account may require re-verification before access is restored.

How Long We Keep Your Data

Active account data is held while your account remains open. Transaction records — including Touch 'n Go eWallet and GrabPay payment logs — may be retained for a period required by applicable local law after account closure.

Updating or Removing Your Information

You can request a data correction or deletion via live chat or email. Requests tied to active transaction disputes may be held until the dispute is resolved before any deletion is processed.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to review the data we hold on your account, request a correction, or ask us to delete information we no longer need for your account, you can reach our team through any of the channels below. We aim to respond to privacy-related requests within a reasonable period. Have your registered email or account ID ready so we can locate your record quickly.

Live Chat Start a chat session from the account page. Confirm your registered email and we will pull up your data record on the spot.
Email Support Send your data request to our support address listed on the Contact page. Include your account ID and the specific data action you are requesting.
Account Settings Some data fields — like your linked mobile number or payment wallet — can be updated directly inside your account settings without contacting support.

Common Questions About Your Privacy on ibayar88

These are the questions we hear most often from account holders in Malaysia about how their personal data is managed. If yours is not here, contact us via live chat.

We collect your name, email, mobile number and the payment wallet details you register — such as your Touch 'n Go eWallet or Boost account reference. We do not collect data beyond what your account needs to function.

We share only what is needed with payment processors like those handling your GrabPay or DuitNow transfers. We do not sell your data to advertisers or unrelated third parties under any circumstances.

Send a data-access request through live chat or email with your account ID. We will identify the records tied to your account and share a summary with you within a reasonable timeframe.

Yes. Submit a deletion request via live chat or the support email on our Contact page. Requests may be held if there is an open transaction dispute or if local law requires a minimum retention period.

Your wallet references — whether Touch 'n Go eWallet, Boost or GrabPay — are stored in an encrypted format. We never display full wallet numbers on-screen after the initial setup step in your account.

This policy applies to all account holders accessing ibayar88 where local law permits, including those in Petaling Jaya and elsewhere in Malaysia. Eligibility for the service depends on applicable local law in your region.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.